privacy-policy

Privacy Policy for Bliss Vacation Rentals

Welcome to Bliss Vacation Rentals, where we specialize in managing Airbnb and vacation rental properties in the Texas Hill Country area. Our website offers a streamlined overview of our services, property details, locations, and the management services we provide.

Services Offered

Bliss Vacation Rentals manages a variety of properties, ensuring that each guest has access to detailed information about the type and location of the property they are booking. We provide comprehensive property management services to property owners, including booking management, maintenance, and customer service.

Pricing and Currency

All pricing on our website is displayed in United States Dollars (USD).

Customer Service Contact Information

For any inquiries or assistance, please contact our customer service team via:

Policies

Refund Policy: Refunds are available under conditions where the property is not as described, with claims made within 24 hours of check-in.

Delivery Policy: Bookings are confirmed via email, detailing the reservation dates, property information, and access instructions.

Return Policy: In cases of service dissatisfaction, please contact our customer service to resolve issues or discuss potential compensation.

Cancellation Policy: Reservations can be canceled and a refund given according to the policy of the property when booked.

Legal and Export Restrictions: Our services are compliant with local laws and regulations applicable to property rental and management.

Data Privacy

At Bliss Vacation Rentals, protecting your data is a top priority. We collect only the necessary information required to fulfill your booking and manage your stay effectively. We do not share your data with third parties without your explicit consent, except as required to provide our services (e.g., property maintenance).

Business Address

Bliss Vacation Rentals 8009 Devonshire Dr, Spring Branch, TX 78070, United States

Promotions

From time to time, we may offer promotions on our website. These are subject to availability and can be modified or withdrawn at any time without notice. Terms and conditions for each promotion will be clearly stated.

Security

Our website is secured with HTTPS, ensuring that all transactions are protected. We are compliant with Payment Card Industry Data Security Standards (PCI DSS) to ensure that your credit card information is safe.

We accept the following credit cards, as indicated by their logos on our website: Visa, MasterCard, American Express.

Fulfillment Policy

Booking Confirmation

Upon completing a booking through Bliss Vacation Rentals, customers will receive an email confirmation. This confirmation will include:

  • Details of the property booked.
  • Dates of the stay.
  • Total cost breakdown.
  • Instructions for check-in, including key collection and property access.

Property Preparation

Each property is thoroughly cleaned and prepared for new guests according to high standards of hospitality. We do our best to ensure that all amenities listed are available and in good working order.

Check-In

Check-in procedures are detailed in the booking confirmation email. Guests can check in anytime after 4:00 PM on the start date of their reservation. Early check-ins may be accommodated upon request, subject to availability.

During Your Stay

Our customer service team is available to assist guests with any issues or inquiries during their stay. We aim to provide immediate assistance to ensure a comfortable and enjoyable experience.

Check-Out

Check-out must be completed by 11:00 AM on the end date of the reservation. Guests are required to ensure that the property is locked. Instructions for a smooth check-out process will be provided in the property manual available onsite.

Issues and Complaints

In the unlikely event of any issues during your stay, such as appliance malfunctions or service interruptions, please contact our customer service team immediately. We are committed to resolving any problems quickly to ensure minimal disruption to your stay.

Feedback

We appreciate your feedback as it helps us improve our services and recognize areas for improvement.